The Assignment must be submitted on Blackboard (WORD format only) via allocated folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted. Learning Outcomes:
Describe the basic steps of the organizational development process. Evaluate the strategic role of change in the organization and its impact on organizational performance. Assignment Question(s):
Please refer to the case study titled “Kenworth Motors” given Chapter 9 in your textbook and answer the following questions:
What were the primary organizational challenges Kenworth Motors faced that led them to initiate a change process? (2 marks)
What diagnostic tools were used to collect data on the organizational issues at Kenworth Motors? How did the data inform the intervention process? (3 marks)
Explain how employee involvement was encouraged in the change process at Kenworth Motors. What impact did this have on the success of the intervention? (2 marks)
How did Kenworth Motors address resistance to change among its employees? What strategies were implemented to minimize resistance? (3 marks)
Note: You must include at least 5 references.
Format your references using APA style.
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